Health benefits that work for your budget and your people.

Nurse with Doctors and nurses standing behind

Over 40 years of taking care of Businesses and Employees


Since 1983, we’ve helped businesses take control of their healthcare plans, offering lower costs, better coverage, and personal support when employees need it most.

As a third-party administrator (TPA) with over 40 years of experience, we specialize in making Employer Sponsored healthcare simpler, more affordable, and tailored to your business. Unlike big insurance, we believe in transparency, flexibility, and service that feels like family.

Whether you want to save money, improve employee health care, or cut through the red tape of big insurance, we’re here to help.

Why IMS?

Because your healthcare plan should work for YOU—Not Against You.

At IMS, we don’t believe in one-size-fits-all health plans that overcharge and underdeliver. We’re a third-party administrator (TPA) that gives businesses more control, lower costs, and better service —without the red tape of big insurance.

Here’s why businesses trust IMS:

More control, less waste – We help you design a healthcare plan that fits your employees’ needs and your budget. No unnecessary costs. No wasted dollars.

Better customer service – No runaround. When you call IMS, a real person answers—someone who knows your plan and is ready to help​.

Lower costs, smarter spending – Our direct contracts and cost-saving strategies ensure your employees get the best care at the best price.

Our caring staff always takes care of you – We developed our customized Participant Advocate Program to assist you and your dependents in understanding your benefits and the resources available to you.

Built by locals, for locals – IMS started as an idea around a kitchen table in Amarillo and has been helping businesses take control of their healthcare ever since.

Big insurance puts profits first. We put you and your employees first. And we’re ready to help you provide more affordable healthcare benefits —together.

What is a TPA? (why should you care?)

Your Business’ New Best Friend.

Simplifying employee benefits and saving you money.

A Third-Party Administrator (TPA) puts you in control. Big insurance companies dictate coverage and jack up prices. A TPA helps businesses self-fund their health plans—giving them more flexibility, lower costs, and customized benefits that actually make sense.

At IMS, we handle:

  • Claims processing – Fast, accurate, and transparent.
  • Customer service that actually serves – One friendly, dedicated rep per client, not a call center​.
  • Medical cost management – We fight for the best provider rates and lower medication costs​.
  • Technology and Analytics – Clear insights to help you spend smarter, not more.

If you want healthcare that works for your business—not against it—let’s talk.

Family enjoying each others company

Employer Solutions

Healthcare plans that work for your business.

Managing employee healthcare is a big responsibility and every dollar counts.

IMS builds custom self-funded plans that help businesses take control of costs while providing quality benefits for their employees. Our team handles the heavy lifting—claims processing, provider networks, cost containment—so you can focus on running your business with confidence.

More control. Lower costs. Better support. That’s how IMS helps businesses make the most of every healthcare dollar.

With IMS, you get

  • A plan built around your employees – No rigid, one-size-fits-all policies.
  • Cost transparency – Know exactly where every dollar goes.
  • Best-in-class provider rates – IMS contracts directly with providers to secure the best pricing available, ensuring lower costs for businesses and employees alike.
  • Prescription savings program – IMS partners with vendors to help employees access free or significantly reduced-cost medications, saving both businesses and employees thousands​.
  • The gold standard in service – IMS’ locally owned Omni Networks is recognized as a top-rated provider network in the Texas Panhandle by major reinsurance carriers.
  • Local, real-person support – Just real people who care and answer the phone when you call​.

Whether you’re looking to move away from traditional insurance or need better tools to manage your current plan, we handle the hard stuff—claims processing, cost containment, and customer support—so you can focus on running your business.

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Member Support

Healthcare is complicated.

We make it simple.

Need to check a claim? Find a doctor? Understand your benefits? We’re here for you.

  • One participate advocate assigned to your account. No bouncing around between call centers​.
  • Fighting to lower costs. We help members find the best care at the best price.

Need help? Call us today. We’re real people who actually answer the phone.

Learn more
IMS executives and management team.

Our Story: From a kitchen table to Nationwide Service


IMS started in March 1983, when Joe Clark sat at his kitchen table, handwriting checks, drafting plan documents, and managing claims—long before IMS had an office or employees. A few months later, he partnered with Steve Willingham, and together, they officially built IMS into a third-party administrator (TPA).

From day one, IMS was founded on a simple but powerful principle: “You can treat employees like assets, or like equipment.”

Joe and Steve chose the first option, building a culture of respect, service, and real human connection—a culture that still defines IMS today​. Fast forward 40+ years, and IMS has grown from that kitchen table startup into:

  • 140+ employees dedicated to exceptional service.
  • 40,000+ members served across the U.S.
  • The best provider discounts and cost savings in the industry.
  • A company that still answers the phone when you call.

Because some things should not change—like treating people well and doing the right thing for businesses, employees, and the communities we serve​.

Ready to take control of your healthcare costs? Let’s talk.

From cutting costs to improving care, we have the expertise to build a smarter, more affordable healthcare plan for your business. Whether you’re looking to save money, gain flexibility, or provide better benefits for your employees, IMS is here to help.

  • Call us now and talk to a real person — no call centers, just real answers.
  • Request a free cost review — see how much we can save you.
  • Discover why businesses trust IMS for their healthcare solutions.
How can we help YOU?
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